LiveSafe lets students, faculty, staff, and visitors-
Share information to keep campus safe
Report Tips gives you quick access to alert Public Safety if you see something like a fight, vandalism, sexual assault, or an accident. You can even upload video or pictures. If you choose, you can submit your tip anonymously and know that help is on the way.
Make sure your friends arrive safely with SafeWalk
GoSafe lets you contact Racer Patrol for an on-campus escort or use the SafeWalk feature to invite any of your contacts to follow your walk home in real-time.
Get help fast
Emergency Options gives you instant access to call 911, the Murray State Police or to message the Murray State Police if it isn't safe to make a call.
Register and confirm your email address.
Select Murray State University as your school.
Frequently Asked Questions
- What is LiveSafe?
LiveSafe is a free mobile app made available by the Murray State Police Department. It's designed to prevent crime and enable better incident response. The app for smartphone users is connected to a cloud-based dashboard that is monitored within the MSU dispatch center.
- What are the main features of LiveSafe?
The core features include quick tip submittal via text with picture, video, or audio attachments (including the option to stay anonymous), live chat with safety officials, fast access to emergency phone numbers that initiate location tracking when called, a comprehensive safety map that pinpoints incidents on or near campus, a peer-to-peer tool called SafeWalk that allows friends to watch out for each other through location monitoring and group chat, and a quick-access feature to request a safe ride.
- Why would someone use this app in an emergency?
So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 9-1-1. If, however, a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then LiveSafe reporting becomes advantageous. Additionally, when the Emergency button is used to dial 9-1- 1, dial campus police, or message campus police, location services are enabled to help emergency personnel find your location.
- If I download LiveSafe, can law enforcement see my location whenever they want?
- No. Your location is only sent to the Police Department when you submit a tip (anonymous or not) or use one of the features within the Emergency button (Call 911, Call Campus Police, or Message Campus Police). When you submit a tip, your current location is only submitted once and is attached to that tip – tracking is not enabled. However, when you use the Emergency Options button, your location is tracked until you stop location tracking within the Emergency button screen.
- Is the anonymous feature really anonymous?
Yes, it is. If you check the “Send Anonymously” box when submitting a tip, your user information will show up as “Anonymous” in all of the fields. Even if we use the Live Chat feature to obtain additional information, you will still appear as anonymous.
- What happens when I click “Call 911” from the Emergency button?
When you click on the “Call 911” button from the Emergency screen, a confirmation bubble will appear with “call” or “cancel” options. This will help ensure that users do not accidentally call 911 if it is not an emergency.
- When I first download LiveSafe, why is the app asking to access my contacts?
The app will ask to access your contacts so you can easily add friends and family members to your LiveSafe contact list. This list is used for SafeWalk.
- Do I need to enable location services for LiveSafe for it to work?
Yes. In order for the location-dependent features to work – like SafeWalk, tip submittal, and location tracking during emergency calls and messages – LiveSafe needs to be able to access your location. You will not be actively tracked when the app is not in use and when you are using non-location-dependent features.
- What if a tip I submit turns out to be a mistake?
You won't be penalized for making a mistake. We encourage you to share information that could help, but reports that are purposefully and falsely claimed with be dealt with accordingly.