Residential College name and room number
Type of service (select one)
Basic (Ch. 2 - 22)
Expanded (Ch. 2 - 78)
Digital with converter
Students who have Charter Pipeline Internet service (requires
cable modem), please call the HelpDesk at 1-888-235-8476.
If you have a VCR, please be sure it is plugged
in and turned off.
Select one of the following that best describes your request
or problem
No Picture ALL channels
No Picture SOME channels (please list channels in
comments below)
Bad Picture ALL channels
Bad Picture SOME channels (please list channels in
comments below)
Not receiving Expanded channels (23-78)
Wiring problem in room/unit
Please provide any additional information relating to your
request in the comments section below so that we can better assist you.
Thanks for using the Charter Communications MSU Customer
Service Request site. For additional assistance, please dial extension
5777 from any phone on-campus to speak with a representative in our local
office (Mon-Fri, 8AM-5PM), or call 753-0226 (available 24/7).