Our Normal Operating Hours are Monday - Friday, 8:00am to 4:30pm.
While classes are in session, the University Helpdesk will offer extended hours. Extended hours are 8:00am to 7:00pm Monday through Thursday, and 8:00am to 5:00pm on Friday.
During the after-hours period (4:30pm to 7:00pm Mon-Thurs, 4:30pm to 5:00pm Friday), the Helpdesk will be closed to walk-ins, but will continue to offer support to users over the phone at 809-2346. If a question or problem cannot be answered over the phone, a work order will be placed and handled the next business day.
You will find the MSU Web Account Services box to the lower left hand side of the myGate Home tab. There are three links in this box that allow you to change your MSU Email Password, activate your Student Active Directory Network Logon Account, and change your Student Active Directory Network Logon Account password.
You will need your Student Active Directory Network Logon Account to access the internet from the residential colleges and log on to computers in the computer labs on campus. Computer Lab hours and locations
If you have a mobile device and would like to connect to Murray State's wireless network, you can use MSUsecure to do so. Below is a link to instructions on how to configure an iPhone or iPod Touch to use the network. If you have questions, feel free to contact us at 809-2346.
iPhone and iPod Touch Instructions (PDF format)
http://www.murraystate.edu/info/vpn/
309 North Applied Science Building
Murray, Kentucky 42071
Phone: (270) 809-2346
Fax: (270) 809-3676