Service Desk

Unit Mission

The mission of the IS Service Management, Technology Support Services and Academic Application Solutions is to support and enable the Murray State University community in the use of and access to technology across the campus and to consult with campus users on the best practices and security requirements of all systems used by faculty, staff and students.

Hours of Operation

  • Monday-Friday, 8 a.m.-4:30 p.m.

  • Summer Hours: Monday-Friday, 7:30 a.m.-4 p.m.

  • Fall 2021 Extended Hours- call 270.809.2346 for assistance

    • Monday-Thursday, 4:30 p.m. - 12 a.m.

    • Friday, 4:30 p.m - 6 p.m.

    • Saturday, 10 a.m. - 4 p.m.

    • Sunday, 1 p.m. - 12 a.m.

Contact Us

Service Desk

Information Systems
Murray State University

270.809.3676

300 North Applied Science Building, Murray, Kentucky 42071

IS Service Management Staff

Laura Castleberry

Assistant Director
ISSM

Cindy Hart

User Support Technician
ISSM

Jessica Rojas

Service Desk Specialist
ISSM

Tristin Cole

Service Desk Specialist
ISSM

Technology Support Services Staff

Garrett Wheatley

Associate Director
TSS

Tony Jones

Administrative Technology Coordinator
TSS

Chase Dearmond

Administrative Technology Coordinator
TSS

Vacant

Administrative Technology Coordinator
TSS

Michael Sutherland

Administrative Technology Coordinator
TSS

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