Service Desk
Unit Mission
The mission of the IS Service Management, Technology Support Services and Academic Application Solutions is to support and enable the Murray State University community in the use of and access to technology across the campus and to consult with campus users on the best practices and security requirements of all systems used by faculty, staff and students.
Hours of Operation
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Monday-Friday, 8 a.m.-4:30 p.m.
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Summer Hours: Monday-Friday, 7:30 a.m.-4 p.m.
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Spring 2022 Extended Hours- call 270.809.2346 for assistance
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Monday-Thursday, 4:30 p.m. - 12 a.m.
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Friday, none
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Saturday, 10 a.m. - 4 p.m.
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Sunday, 1 p.m. - 9 p.m.
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Contact Us
Service Desk
Information Systems
Murray State University
270.809.3676
300 North Applied Science Building, Murray, Kentucky 42071
IS Service Management Staff
Laura Castleberry
Assistant Director
ISSM
Cindy Hart
User Support Technician
ISSM
VACANT
Service Desk Specialist
ISSM
Tristin Cole
Service Desk Specialist
ISSM
Technology Support Services Staff
Garrett Wheatley
Associate Director
TSS
Ozzy Rojas
Administrative Technology Coordinator
TSS
Chase Dearmond
Administrative Technology Coordinator
TSS
Brian Truskey
Administrative Technology Coordinator
TSS
Michael Sutherland
Administrative Technology Coordinator
TSS
VACANT
Computer Lab Coordinator
TSS