Service Desk

300 North Applied Science Building
Murray, Kentucky 42071
Phone: 270-809-2346
Fax: 270-809-3676
msu.servicedesk@murraystate.edu

Unit Mission

The mission of the IS Service Management, Technology Support Services, and Academic Application Solutions is to support and enable the Murray State University community in the use of and access to technology across the campus and to consult with campus users on the best practices and security requirements of all systems used by faculty, staff and students.

Hours of Operation

Monday-Friday, 8:00am-4:30pm
Summer Hours: Monday-Friday, 7:30am-4:00pm
 
Fall 2021 Extended Hours - call 270.809.2346 for assistance
Monday-Thursday, 4:30 PM - 12:00 AM
Friday, 4:30 PM - 6:00 PM
Saturday, 10:00 AM - 4:00 PM
Sunday, 1:00 PM - 12:00 AM

Staff
IS SERVICE MANAGEMENT

Laura Castleberry
Assistant Director, ISSM
270-809-4331

Cindy Hart
User Support Technician
270-809-3983

Jessica Rojas
Service Desk Specialist
270-809-6116

Tristin Cole
Service Desk Specialist
270-809-2535
 

TECHNOLOGY SUPPORT SERVICES

Garrett Wheatley
Associate Director, TSS
270-809-3690

Tony Jones
Administrative Technology Coordinator
270-809-6957

Chase Dearmond 
Administrative Technology Coordinator
270-809-5395

Vacant
Administrative Technology Coordinator
270-809-2680

Michael Sutherland
Administrative Technology Coordinator
270-809-3908