Service Desk

Service Desk

300 North Applied Science Building
Murray, Kentucky 42071
Phone: 270-809-2346
Fax: 270-809-3676


Unit Mission

The mission of the IS Service Management, Technology Support Services, and Academic Application Solutions is to support and enable the Murray State University community in the use of and access to technology across the campus and to consult with campus users on the best practices and security requirements of all systems used by faculty, staff and students.

Hours of Operation

Monday-Friday, 8:00am-4:30pm
Summer Hours: Monday-Friday, 7:30am-4:00pm
If you need support after hours or on weekends, please visit our Service Catalog.


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Murray State Systems Login Guides

   -   Guide for Students                      (PDF)

   -   Guide for Staff (PDF)

   -   Guide for Faculty (PDF)

   -   Guide for Dual Credit Teachers (PDF)

   -  Wireless Access Help

Service Desk

IS Service Management

Laura Castleberry
Assistant Director, ISSM
Cindy Hart
User Support Technician
Brittany Tacker
Service Desk Specialist

Technology Support Services

Garrett Wheatley
Associate Director, TSS
Tony Jones
Administrative Technology Coordinator
Kris Cole 
Administrative Technology Coordinator
Tyler Burress
Administrative Technology Coordinator
Scott ONeal
Administrative Technology Coordinator
LaDonna Roberts
Office Assistant