Policies and Procedures

A comprehensive list of financial aid policies and procedures is located on the Murray State support site.

Policies and Procedures


The Department of Education (ED) often requires Universities to review information families have provided on the FAFSA for accuracy. The process for verifying this information is called verification. The ED typically selects approximately 30% of all FAFSAs submitted nationally for this process. MSU also selects students for verification if their sibling or other family member is already selected and attending MSU.

Verification must be completed before federal grants and loans can be awarded and disbursed to a student's account.

MSU uses the Kentucky Higher Education Assistance Authority (KHEAA) to process student's verification documents. Items that may be requested to complete the process include (but are not limited to):

  • Adjusted gross income (AGI)
  • U.S. income tax paid
  • Education credits
  • Untaxed IRA distributions
  • Untaxed pensions
  • IRA deductions and payments
  • Tax-exempt interest
  • Other untaxed income
  • Income earned from work
  • Household size
  • Number in college
  • Supplemental Nutrition Assistance Program (SNAP) benefits
  • Child support paid
  • High school completion status
  • Identity/statement of educational purpose

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